How to Schedule a Service Appointment

Scheduling service with us is simple. You can call us directly or use our online booking system. Either way, we aim to make the process quick and convenient.

When you call, have the following information ready: the brand and model of your appliance (found on a tag inside the door or on the back), a description of the problem, and any error codes displayed.

We offer same-day service when available. Call early in the day for the best chance of same-day scheduling. We understand appliance problems are urgent and prioritize quick response times.

We will provide you with an arrival window, typically a 2-hour range. Our technicians call 30 minutes before arriving so you know exactly when to expect them.

If you need to reschedule, please give us as much notice as possible. We understand schedules change and will work with you to find a convenient alternative time.

For emergency situations such as gas leaks or safety concerns, let us know immediately. These situations receive priority scheduling.

First-time customers will be asked for basic contact information and the service address. This helps us dispatch the right technician with appropriate parts for your specific appliance.

After scheduling, you will receive a confirmation with your appointment details. Save this for your records and have it available if you need to contact us about your appointment.