All Help Articles
Before You Call
(5)Refrigerator Not Cooling? What to Check First
Before calling for service, try these simple checks that might solve your cooling problem.
Ice Maker Not Producing Ice: Quick Checks
No ice? Here are the simple things to check before calling for ice maker repair.
Oven Not Heating Properly: Basic Troubleshooting
When your oven is not reaching temperature or heating unevenly, try these checks first.
Dishwasher Not Cleaning Well: Pre-Service Checks
Dishes coming out dirty? Check these common causes before calling for dishwasher repair.
When to Call a Professional vs DIY
Know when you can troubleshoot yourself and when it is time for expert help.
Scheduling Service
(3)How to Schedule a Service Appointment
Learn how to schedule your appliance repair appointment and what information to have ready.
What to Expect During Your Service Appointment
Here is what happens when our technician arrives for your appliance repair.
How to Prepare for Your Service Visit
A few simple preparations help your service visit go smoothly and efficiently.
Understanding Repairs
(3)Common Refrigerator Repairs Explained
Learn about the most common refrigerator repairs and what they involve.
Understanding Appliance Parts and Quality
Learn about OEM parts versus aftermarket and why part quality matters.
How Long Do Appliance Repairs Take?
Understanding repair timeframes helps you plan around your service appointment.
Maintenance Guides
(3)Refrigerator Maintenance Schedule
Follow this maintenance schedule to keep your refrigerator running efficiently for years.
Range and Oven Maintenance Tips
Keep your range and oven performing at their best with these maintenance practices.
Dishwasher Maintenance Guide
Simple maintenance keeps your dishwasher cleaning effectively and extends its lifespan.
Warranty & Coverage
(3)Understanding Manufacturer Warranties
Learn what your appliance warranty covers and how to maintain coverage.
What Can Void Your Appliance Warranty
Avoid these common mistakes that can void your appliance warranty protection.
Our Repair Warranty and Guarantees
Learn about the warranty protection we provide on our repairs and parts.
Service Information
(3)Understanding the Appliance Repair Process
Learn what goes into professional appliance repair and how our service process works.
Preparing for Your Appliance Diagnosis
How to prepare for a professional appliance diagnosis to ensure accurate results.
When to Repair vs When to Replace
Making the right choice between repairing your appliance or buying new.