Who we are
One brand, one category, and Westwood at the centre of the map.
Sub-Zero Repair Westwood is an independent business that repairs Sub-Zero built-in refrigeration — columns, side-by-sides, drawers, ice makers and wine storage — in Westwood and the towns we list. We do not take on laundry or cooking appliances. Keeping to one maker's refrigeration is the point: the more of these cabinets you open, the quicker a fault reads.
Plainly
What you can hold us to.
You will not find a licence number, a tally of repairs or a badge from a manufacturer on this site. We have not been given a manufacturer's approval, and a tally is not something you could check.
- One brand and one category: Sub-Zero refrigeration, wine storage and ice.
- The fault is found in your kitchen, and you see the readings it was found from.
- Where the platform calls for factory-approved parts, those are what go in.
- $95 for the visit and diagnosis — taken off in full if you go ahead with the repair.
- Two ways to reach us, the phone and the booking page, and no web form.
Why the unit stays where it is
A panel-ready Sub-Zero is part of the joinery: cut into its opening, plumbed for ice, trimmed to the cabinets either side. Pulling it out risks the floor and the panels, and for most faults there is no reason to. A Classic’s condenser is serviced through the grille that flips up at the top, a Designer’s through the kickplate at the floor. Boards, fans and defrost parts are reached from the front too.
So the diagnosis happens in your kitchen. Each compartment is read against its set point, the evaporator is looked at for frost, a defrost cycle is followed to the end, the condenser and its fan are checked, and the door seal is tested all the way round. Those readings are what turn "it is warm" into a named part and a single price.
Three things you will not hear from us
A price for your repair before anyone has looked at the unit. A claim that a manufacturer has approved, authorised or trained us — no maker has given us that standing, so a Sub-Zero still inside its full warranty should go to the manufacturer's own service network, and we will say so if you call. And a recommendation to repair a cabinet that is not worth it: if replacement is the better money, that is what you will be told, and the diagnosis is still yours to keep.
Booking
Describe the fault. Get the figure before anything opens.
$95 brings a technician to the kitchen and pays for the diagnosis. Approve the repair and the call fee comes off its price. Visits 8:00 am – 8:00 pm, seven days, phone answered 24/7.
Repair bands, before your quote
Flat $95 service call covering the visit and full diagnosis, credited against the repair once you approve it. Ranges, not quotes — your figure is agreed before anything is taken apart.
| Repair | Range |
|---|---|
| Door gasket or seal replacement | $300–$730 |
| Evaporator or condenser fan motor | $300–$620 |
| Defrost heater, thermostat or sensor | $280–$670 |
| Ice maker, water valve or supply line | $300–$690 |
| Electronic control board | $520–$860 |
| Compressor or sealed-system repair | $940–$2,150 |